Telemarketing strategy/needs?
Let our experts handle that!
Need someone to monitor your CCTV Cameras?
We have a full time TEAM available to keep you secure 24/7
Need help with your Data Entry/Typing Jobs?
We can work fast with 99.9% accuracy
Why Choose Phonipino
Call center service is a serious profession in the Philippines. Phonipino provides Philippine call center service and business process outsourcing at extremely competitive rates. Our experienced team supports small and mid-sized businesses, whether they need support daytime, overnight, or 24/7 coverage.
Phonipino can service many business segments, including retail, wholesale, medical, online, manufacturing, travel, hospitality, healthcare, not-for-profit, educational, insurance and financial.
Our company was built on our knowledge and expertise in outbound/inbound, lead generation, appointment setting, sales, survey and customer service. As the managing executive for Phonipino and Filipino Phones, I personally invite you to give us a try. I will make sure we exceed your expectations.
-Marilyn Orbe, CEO of Earthel Outsourcing, Phl
Significant Cost Savings
Save up to 50% on your payroll. No more payroll, no more taxes, vacation pay, recruiting, hiring or managing – we handle it all.
Trial Calling rates as low as $4.00/hour.
High Quality Connections
We have dedicated VOIP channels to US, AU and Canada. Voice quality is so clear you’ll think we’re in the next room. In addition, it’s easy to route a US Toll free or local # directly to the Philippines.
Excellent English
Philippines is one of the top English outsourcing destinations in the world. 72% of all Filipinos speak English as a second language. And the PHI native language “Tagalog” is much more closely aligned with English than, for example, Indian’s native language “Hindi.” Compare Philippines’ accents with outsourcing destinations like India and see the difference for yourself.
Excellent Grammar
95%+ of our agents have four-year university degrees with comprehensive knowledge of written and spoken grammar.
Flexibility
We have customizable software solutions to suit just about any business process.
Reliability
Established in 2008, we have no debts and net positive cash flow since our inception. In addition to investing in redundancy, our investment activities include buying assets to reduce or eliminate monthly fixed costs. In short, we aren’t going anywhere.
Improved Service Levels
We give you advanced software, charts & graphs and remote monitoring capabilities to conduct your own quality assurance if you wish. Be in the office with us even when you’re on the beach.
OUR AGENTS ARE YOUR AGENTS
We work with you to define the skills that meet your project’s needs. Phonipino selects the agents who best fit your criteria. All agents from Phonipino have Philippine call center and business support service experience, are college educated, and have been carefully screened for superior verbal and written communication skills. Our agents are carefully selected for their excellent English and customer service skills. Most of our agents have a college-level education, and are given further training in the art of sale negation and customer service. They are also paid well to perform their services in a professional and patient manner.
Phonipino cater to clients from the US, United Kingdom and Australia. The hired customer service representatives learn the foreign accent and study the geography and cultural morals of these countries. Being the third largest English speaking country in the world, with a high literacy rate, the Philippines is considered as one of the most competitive call center destinations in the world.
All at a price your business can afford
Phonipino call center and business process outsourcing pricing is competitive and flexible. There are no long-term contracts, set-up fees, or hidden charges. Contact us for a quote and see just how affordable our services are.